New Account Resources

New Account Resources

Welcome, and thank you for becoming a member! Please access the downloads below for information regarding your account and the resources available to you.
  • Agreements and Disclosures: This document includes the comprehensive terms and conditions that you as a member agree to when you open your account with BFCU.
  • Privacy Policy: The BFCU values privacy and transparency, so we provide this policy to give you piece-of-mind regarding your personal information.
  • NCUA Share Insurance: The BFCU is federally insured by the NCUA, a government organization.  This means your account is insured for up to $250,000.
  • ID Protect: If you have a checking account, you have access to the ID Protect platform, which offers several perks.
  • Share Rates and Fees 
  • Mobile App Guide: Download our mobile app for a secure, convenient way to view your balances, make transfers and payments, and manage your account.
  • Where to Perform Transactions Guide: Download this guide for a comprehensive list about where and how you can complete transactions and account maintenance.
  • FAQs

If you have any questions or concerns, you can always call, text, or email Member Services.

Tips to Safeguard Your Identity

Tip 1.* Go to www.IDProtectMe247.com and register and activate your credit file monitoring benefits and request your credit report, or call 1-866-210-0361. Review your credit report to ensure all information is correct. Visit the IDProtect website or call 1-866-210-0361 for assistance with disputing inaccuracies on your credit report.

Tip 2. Remove your name from pre-screened credit offers at www.optoutprescreen.com or call 1-888-567-8688.

Tip 3. Add your telephone number(s) to the National Do Not Call Registry at www.donotcall.gov or call 1-888-382-1222.

Tip 4. Remove your name from individual Direct Mail Association Member mailing lists at www.dmachoice.org.

Tip 5.* Place an alert on your credit file if you believe you have been affected by identity theft. Go to the IDProtect® website to find the link to the Equifax® Fraud Alert Website or you may call Equifax® at 1-888-766-0008 or mail to Equifax Consumer Fraud Division, PO Box 740256, Atlanta, GA 30374. If you place an alert with one of the credit reporting agencies they will in turn notify the other two agencies. Information for TransUnion® and Experian® can be found on the IDProtect® website.

Tip 6. In addition to contacting the three national credit reporting agencies, you may request a credit report and place a fraud alert at www.innovis.com. Click on the Personal Services tab to get a credit report and place an alert on your file. Innovis offers one free copy of your Innovis Credit Report every 12 months.

Tip 7.* To receive free email reminders to renew your fraud alerts and reorder your credit reports, register your email address with the IDProtect® website.

Tip 8. For additional copies of your credit report, go to www.annualcreditreport.com or call 1-877-322-8228.

Tip 9. Avoid carrying Social Security cards, birth certificates or passports and extra credit cards. If you carry a health care card and your Social Security number is used as your ID number, ask if it can be changed.

Tip 10. Avoid using unsecured mailboxes. Promptly remove mail from your mailbox. Deposit outgoing mail containing personal information at your local post office. If you can’t pick up your mail, contact the U.S. Postal Service at 1-800-275-8777 or www.usps.gov to request a vacation hold.

Tip 11. Pay attention to billing cycles. If bills or financial statements are late or you fail to receive, contact the sender immediately.

Tip 12. Select intricate passwords – don’t use information that is easily available like your birth date, your mother’s maiden name, phone number, or the last four digits of your Social Security number. Don’t store passwords in your phone or carry them in your purse or wallet.

Tip 13. Shred your mail and important documents when disposing of bank statements, credit card bills, convenience checks, pre-approved credit offers, insurance statements and other documents that may contain personal information.

Tip 14. Handle your personal identifying information with care. Don’t give out personal information on the phone, through the mail or over the internet unless you initiated the contact.

*In order to do this, you must first opt-in to the ID Protect program and complete enrollment.  To opt-in, please call, text, or email Member Services.

Closure notice

We will observe the following closures for the winter holidays:
CLOSED on Christmas Eve, Christmas Day, and New Years Day (Dec 24, Dec 25, and Jan 1). OPEN 8:30-12pm on New Years Eve (Dec 31).

Remember, you can perform most of your banking business via our mobile app or our 24/7 deposit ATMs (credit union drive-up and Calumet AmericInn)!