Card Assistance

Manage your BFCU cards with our mobile app!
  • Download our app from the App Store or Play Store and enroll if you are not already
  • Access “Card Controls” from the menu on our mobile app
  • Turn your credit union debit and credit cards on and off to help protect against fraud
  • Schedule travel dates and location so your card works while you travel
  • Mark your card as lost and reorder a new card (for ATM/debit cards, we highly recommend coming in to receive an instant-issue card if you are in the area)
  • Request a replacement card (again, for ATM/debit cards, we recommend coming in for an instant-issue card)
    Change your mailing address
VISA Credit Card Assistance
  • Report a lost or stolen card by calling 888-297-3416
  • Report travel plans: If you have our app, please update your travel notice under “Card Controls”.  Otherwise, please text or call us at 906-482-5005 to let use know where you will be traveling so your card will not be flagged for fraud while you travel. Be sure to include any states/countries that you plan to drive through or have a layover in, in case you need to use your card at gas stations, restaurants, or airports!
ATM/Debit Card Assistance
  • Report a lost or stolen card by calling 1-833-337-6075
  • Replace a worn-out card: Come in to our branch to have your new card issued instantly rather than waiting for it to be mailed to you.
  • Report travel plans: If you have our app, please update your travel notice under “Card Controls”.  Otherwise, please  text or call us at 906-482-5005 to let use know where you will be traveling so your card will not be flagged for fraud while you travel. Be sure to include any states/countries that you plan to drive through or have a layover in, in case you need to use your card at gas stations, restaurants, or airports!

Looking for an ATM? Click here to find a local ATM or visit www.moneypass.com if you’ll be out of the area.

Have a question?

Call or Text: 906.482.5005
Email: info@breakwaterfcu.org
Visit: 700 E Sharon Ave., Houghton, MI 49931

coming soon

On October 15, we will be launching our new and improved online banking and mobile app experience! For more information, click here.

Also, please note that we will be closed on Monday, October 14 in observance of Columbus Day and Indigeneous People's Day.